Augment your SIS staff with vetted Pros and AI automation.
When district staff changes, don’t get caught off guard. PSUG.pro keeps your PowerSchool SIS and vendor systems running and connected automatically — backed by vetted Pros and SIS-aware agents.
What districts use PSUG.pro for
One portal for every PowerSchool request.
Staff describe what they need once. PSUG.pro is the service layer that routes SIS questions, projects, Marketplace issues, and platform support to vetted Pros, your regional service partner, or the PSUG.pro support team — without hunting for the right inbox.
Hover a highlight to see how PSUG.pro routes each request to Pros, partners, or support.
Pro gives your district a monthly SIS work budget.
Every Pro district gets 1,000 monthly PSUG Credits for the work your SIS team never has enough time to finish — reports, extracts, plugins, cleanup, monitoring, and state reporting validation.
Exceptional services without breaking the budget.
Services are scoped and delivered with your district team in the loop.
Request the work
Tell PSUG.pro what you need.
Get an estimate
A Pro scopes the work and gives a credit estimate.
Approve first
Credits are reserved only after you approve.
Used on delivery
Support is included while your district stays on Pro.
Credits are estimated before work begins and used when work is delivered. Delivered work is supported by PSUG.pro as long as you maintain your subscription, and unused credits roll over while you stay subscribed.
A dedicated SIS Admin Agent, on call 24/7.
Reach a dedicated SIS Admin Agent by phone, email, or chat whenever your team needs PowerSchool help — day or night.
Premium support with escalation to vetted Pros — and your regional partner when one is configured — so hard problems reach the right expert.
Phone
Call for live SIS help
Send details and attachments
Chat
Message anytime, 24/7
Agents your district can enable
Turn on specialized agents for the work your district wants help watching, organizing, and escalating. Enabled agents use monthly credits.
SIS Admin Agent
Day-to-day SIS support
Helps organize requests, answer common SIS questions, track tickets, prepare scoped work, and route issues to the right expert.
- Answers PowerSchool SIS questions
- Organizes incoming support requests
- Tracks ticket status
- Routes work to Pros or authorized staff
Agents can monitor, summarize, prepare tickets, and alert staff. Authorized humans stay in control of sensitive actions.
Pro also includes the tools to keep work moving.
Start free. Upgrade when your district needs automation and work delivered.
- Ask PowerSchool SIS questions
- Search the knowledge base
- Use the community forum
- Browse the Marketplace
- Find vetted Pros
- 1,000 monthly PSUG Credits
- Unused credits roll over
- Credits for reports, extracts, plugins, cleanup, monitoring & state reporting validation
- Pro Marketplace access
- Hosted workflow automation environment
- 24/7 SIS Admin Agent
- Ticket management
- Priority access to vetted Pros
- Everything in Pro
- 5,000 monthly PSUG Credits
- Unused credits roll over
- Hosted SIS training server
- Specialized agent team
- Guided setup
- Monthly advisory session
- Priority delivery
- Quarterly SIS operations review
Support many districts? PSUG.pro also offers a regional partner model for IUs, consortia, BOCES, and support centers.
Explore partner benefitsAsk for free. Upgrade when there’s real work to do.
PSUG.pro gives districts a simple path from SIS questions to finished reports, extracts, plugins, cleanup, monitoring, and state reporting validation — without starting from scratch every time.