Pricing
PowerSchool SIS services priced for district operations.
Free: get PowerSchool answers. Pro: automate your SIS work. Advisor: extend your SIS team. Upgrade to Pro for monthly PSUG Credits, one included k-12.cloud automation environment, Workflows, and included PSUG.pro Support. Grow into Advisor for a designated SIS Advisor and the full SIS Agent Team. Substantial project work is quoted before any billable work begins.
Get help with setup, reporting, troubleshooting, permissions, and common SIS workflows.
- 100 AI questions per month
- Knowledge base search
- Community forum access
- Browse the Pro Marketplace
- Find vetted Pros
2,500 monthly PSUG Credits, one included district workflow environment, and Workflows to review automation results.
- 2,500 monthly PSUG Credits
- Workflows — build, schedule, run, and review district automations
- 1 included k-12.cloud automation environmentk-12.cloud
- SIS Assistant Agent
- Included PSUG.pro Support
- Pro Marketplace access
- Ticket and work-request management
- Priority Pro access
Everything in Pro, plus a designated SIS Advisor, the full SIS Agent Team with specialized roles, and 7,500 monthly PSUG Credits.
Everything in Pro, plus
- 7,500 monthly PSUG Credits
- Full SIS Agent Team — reporting, updates, server health, and data quality
- Designated SIS Advisor
- Administrator-controlled SIS permissions
- Continuous monitoring
- Guided configuration
- Monthly SIS operations review
- Quarterly review
- Custom supported inference-provider and model policies when requested
Partners
Four partner relationshipsPartners get paid for participating and help support Advisor-plan districts and qualified staff.
- PSUG Pros deliver expert work and Marketplace listings
- Regional Advisor Partners operate the service layer for assigned districts
- Referral Partners introduce districts to PSUG.pro
- Powered Partners productize PSUG.pro under their own brand
Build your SIS operations team
Pro includes automation, an included workflow environment, and PSUG Credits for AI usage — not a consulting hour bank.
Experts, on demand
Included PSUG.pro Support investigates first. Substantial project work is quoted and approved before any billable work begins.
Human-in-the-loop by design
Agents prepare, monitor, summarize, and alert. Sensitive SIS-impacting actions require authorized human approval.
Compare plans
Everything in Free carries into Pro, and everything in Pro carries into Advisor.
| Feature | Free | Pro | Advisor |
|---|---|---|---|
| Public SIS help | |||
| Community & knowledge base | |||
| Pro Marketplace | Browse | Included | Included |
| Workflows | |||
| k-12.cloud automation environment | 1 included | 1 included | |
| SIS Agents | SIS Assistant Agent | Full SIS Agent Team | |
| Monthly AI questions | 100 | PSUG Credits | PSUG Credits |
| Monthly PSUG Credits | 2,500 | 7,500 | |
| Credit rollover | Max 3 months | Max 3 months | |
| PSUG.pro Support | Included | Included | |
| PowerSchool Support Escalation | Included | Included | |
| Scoped professional services | Quoted | Quoted | Quoted |
| Ticket management | |||
| Greater access to Pros | Basic | Priority | Priority |
| Designated SIS Advisor | |||
| Guided configuration | |||
| Monthly SIS operations review | |||
| Quarterly SIS operations review | |||
| Pro District Subscription Credit | $500 / year if eligible | $500 / year if eligible | |
| Best for | Exploration | District automation | SIS operations team |
| Price | Free | $2,999/yr | $6,999/yr |
How credits work
PSUG Credits are a normalized measure of AI usage across different models.
Usage is calculated based on factors including model selection, input tokens, output tokens, and reasoning or other separately metered model usage where applicable.
What credits measure
PSUG Credits provide a consistent way to measure AI usage across Ask, Agents, and AI-enabled workflows. Usage varies by the model selected and the amount and type of information processed.
Included credits expire
Unused included credits expire three months after they are granted. They are non-refundable, have no cash value, and are used before any purchased credits. They also expire when the paid subscription ends.
Purchased credits stay separate
Purchased credits are used only after included credits. They do not expire while your paid subscription is active. After the subscription ends, unused purchased credits remain available for 90 days.
Credits are not consulting hours
Included PSUG.pro Support does not consume PSUG Credits. Substantial professional-services work is quoted and billed in USD.
Purchased credit packs
$50
$190
$450
How paid district support works
Start with PSUG.pro. We investigate the issue first and resolve it through our agents, workflows, and experts when we can. If the issue belongs with PowerSchool Support, we'll help manage that escalation. If it requires a separate professional-services project, we'll identify that clearly and provide a scope and price before any billable work begins.
Included
PSUG.pro Support
Paid district subscriptions include unlimited issue submission and initial triage. We investigate first and stay with the issue through resolution when we can.
- Unlimited issue submission and initial triage
- Agent and workflow investigation
- Diagnostics and troubleshooting
- Human expert escalation when needed
- Reasonable configuration corrections and small remediation
- Up to approximately 60 minutes of hands-on human expert resolution effort per distinct SIS support issue
Included
PowerSchool Support Escalation
If an issue cannot reasonably be resolved within normal PSUG.pro Support and appears covered by the district's existing PowerSchool support entitlement, we escalate rather than convert it into billable consulting.
- Prepare and submit the PowerSchool support case when authorized and permitted
- Document reproduction steps and diagnostics
- Communicate with PowerSchool Support and track the case
- Coordinate information requests and review responses
- Help validate resolution and keep the district informed
- If we cannot submit on the district's behalf, prepare the case for district submission and continue helping manage it
Quoted
Scoped Professional Services
Use when substantial work is required that is neither normal included support nor reasonably covered by PowerSchool Support. No billable scoped work begins until the district explicitly approves the scope and price.
- Custom development and custom plugins
- Major configuration projects and significant data remediation
- Migrations and major new integrations or workflows
- Other substantial deliverables that need a defined project
What this does and does not include
- The approximately 60-minute guideline applies to hands-on SIS operational support, not PSUG.pro platform failures.
- PSUG.pro platform incidents remain included until resolved, regardless of time required.
- Related requests arising from the same underlying issue may be treated as one distinct support issue.
- Diagnosis and triage are included. Districts are not charged simply to determine what is wrong or whether PowerSchool escalation is appropriate.
- PSUG.pro is not PowerSchool's authorized support provider. PowerSchool controls its own response times, decisions, fixes, and service levels.
Advisor also includes designated sis advisor, monthly sis operations review, normal advisor escalations, ongoing guidance.
Pro District Subscription Credit
Qualifying annual direct Pro or Advisor subscriptions may receive a $500 Pro District Subscription Credit against the district subscription — not a payment to an employee and not a referral commission.
- Pro: $2,999 → $2,499 after an approved Pro District Subscription Credit
- Advisor: $6,999 → $6,499 after an approved Pro District Subscription Credit
Pricing questions
Common questions about plans, credits, and district procurement.
Ready to get started?
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