PowerSchool SIS help—instantly.
Ask psug.pro technical questions. Get AI answers free. Bring in vetted Pros when it's time for a human touch.No PII. Ever.
psug.pro+k-12.cloud
Automations and marketplace workflows, without managing infrastructure yourself.
psug.pro continues to deliver fast AI support and vetted Pro expertise. Through our partnership with k-12.cloud, teams can run hosted automation environments and deploy marketplace-ready workflows without the complexity of provisioning, securing, and maintaining their own instance.
Launch Highlights
Workflow Onboarding Series
Produced with our k-12.cloud partnership to help teams launch faster.
How It Works
AI first, human when needed
Get fast answers from AI, with the option to bring in expert humans for complex cases
Ask your question
Type your PowerSchool SIS question—how to configure a feature, run a report, fix an error, or understand expected behavior.
Get an AI answer
Our AI instantly searches public PowerSchool knowledge and provides step-by-step guidance. Most questions are resolved here—for free.
Escalate to a Pro
Complex question? Need human judgment? Escalate to a vetted PowerSchool Pro who can provide expert guidance.
Build shared knowledge
With your consent, de-identified Q&A gets added to the knowledge base—helping the entire PowerSchool community.
Who It's For
Help for every role
Whether you're a power user or just need a quick answer, psug.pro has you covered
Common questions:
- Configure grade calculations
- Set up scheduling rules
- Manage user permissions
Common questions:
- Process student transfers
- Generate transcripts
- Manage attendance codes
Common questions:
- API integrations
- Data exports
- Security configurations
Common questions:
- Look up student info
- Run quick reports
- Fix common errors
Built on trust and privacy
Your data security is our top priority
Zero PII Policy
We never use, store, or forward student or staff personally identifiable information
Auto-Redaction
Any PII accidentally shared is automatically detected and redacted before processing
FERPA-Aware
Designed with FERPA compliance in mind—no student data collection, period
Full Audit Trail
Every action is logged with timestamps for complete transparency and accountability
psug.pro is an independent service and is not affiliated with, endorsed by, or sponsored by PowerSchool Group LLC. PowerSchool® is a registered trademark of PowerSchool Group LLC.
Pricing
Simple, transparent pricing
Start free with AI answers. Upgrade when you need human expertise.
- AI chat assistance
- Search knowledge base
- Browse community forum
- 100 AI answers/month
- 20 answers/day limit
- Everything in Free
- Escalate to vetted Pros
- Priority response SLAs
- Higher usage limits
- District admin controls
- Usage analytics
Ready to get PowerSchool answers faster?
Join districts already using psug.pro to solve their SIS questions in minutes, not days.