Your privacy is our priority
psug.pro is built on a foundation of trust. We have a strict zero-PII policy and FERPA-aware design to ensure your data—and your students' data—stays protected.
Our privacy principles
- No student names, IDs, or DOBs
- No staff personal information
- No addresses or contact details
- No SSNs or sensitive identifiers
- Real-time content scanning
- Pattern-based detection
- Redaction before AI processing
- Redaction before Pro visibility
- No student data collection
- No education record access
- Privacy by design
- Compliance documentation available
- Admin action logging
- Content access tracking
- Redaction event logs
- Exportable audit reports
Our commitments
- Answer technical PowerSchool questions
- Provide configuration guidance
- Help troubleshoot errors
- Share best practices
- Connect you with experts
- Access your PowerSchool instance
- Store any student data
- Process personally identifiable information
- Share your questions without consent
- Claim affiliation with PowerSchool
Non-Affiliation Disclaimer
psug.pro is an independent service and is not affiliated with, endorsed by, or sponsored by PowerSchool Group LLC. PowerSchool® is a registered trademark of PowerSchool Group LLC. We provide technical guidance based on publicly available information and community knowledge. For official support, please contact PowerSchool directly.
When using psug.pro, never include personally identifiable information in your questions:
- Student names or IDs
- Dates of birth
- Addresses or phone numbers
- Email addresses
- Social Security Numbers
- Any other sensitive identifiers
Our system automatically detects and redacts PII, but please avoid sharing it in the first place.
Legal documents
Review our complete legal policies for full details on how we protect your privacy.